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  • I'll start by saying this review could probably apply to all Cafe Zupas as I assume most of it is controlled by corporate, but this is the location I've been going to for the past year. I keep coming back for one thing and one thing only: the tomato basil soup is literally like some kind of magical thing in a bowl, it's delicious. The rest of the food is super fresh and pretty good, but expensive, small-portioned and nothing special. I have 3 issues with this place: 1) the ordering process makes no sense. You start on the left telling person A what you want, combos, ingredients, and everything. But NOT the soup. That's saved for person B, who's one job is to pour your soup. Then you see person C at the cashier and they have no idea what you've ordered, so they then ask you to repeat everything you've requested from Person A and B. Oh no not just the meal number or type of combo...ev.er.y.thing. 2) they use a tablespoon sized scoop for all salad toppings and work very diligently to ensure you get not a crumb more than an even tablespoon. Kind of like how you measure flour with the back of a knife when you're baking. So they scoop up the cheese, shake the spoon until most of it falls out, and then give you what little remains. It's actually kind of funny to watch. 3) the packaging also makes no sense. Giant plastic, paper and cardboard containers for every individual item in the meal- we practically fill up our kitchen trash can after a meal for 2 people. So terribly wasteful.
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