I can't believe I haven't reviewed this place. We used to order from here at least once a week. Used to! That all ended when we placed an order that didn't come for more than an hour. We had an early morning flight, it was my idea to get takeout so no dishes, no left overs festering for a week while we were on vacation. What a horrible idea. We called the restaurant three times inquiring about our order before they offered us half off. They requested we ask the driver to call the manager when he finally go to our place. The driver complied, YELLING over the phone to the manager at 12 am in the hallway of our condo building. I was so embarrassed.
We vowed never to order from them again and haven't. I think this only happened because we ordered through justeat.com and didn't tip them through that, I'd rather tip the driver in person but apparently that puts us in their shit list. Glad I didn't tip before hand.
I will go to other Fat Bastard Burrito locations because the food is very delicious and at a good price, but NEVER this one.