This review is about the cosmetic department. What can I say but the douchey guy that works there ( you know who you are) is full of shit.
I took my mom there to help her buy some face oils and he was very eager to oversell us on these incredible life changing face oils and told us that if we weren't happy bring them back for a full refund.
Well my mother wasn't happy and so I went back yesterday to return the products based on my mothers dissatisfaction. Well the song changed now and supposedly since she used a certain amount of product we can only get a credit. I said look, you clearly stated refund before we forked over $100 for your life changing oils and since they failed miserably you won't take accountability for your empty promises?
Well I spoke with the manager and he decided to honour the word of the douche. As the said douche was processing my refund he was huffing and puffing! The nerve! When I was leaving I said "thank you" and nothing from him! Like seriously?
This is how you conduct business? I'd rather go to Whole Foods where they give a shit about customer service! I'm all about supporting local business but not one that doesn't appreciate my business.
Get your shit together and stop acting like you're doing me a favour since I am the one spending my money. Ugh so annoying honestly. I'd advise against buying from this place. Ambrosia, Qi Natural foods, whole foods, and many other places are much better and their staff are actually nice! I'd give this place ZERO stars if I could BTW!