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  • I'm big on service, and a firm believer that good service can overcome bad food, but not vice versa. In this case, I was sorely disappointed. The food, per usual, here at Persian Room was really amazing. Unfortunately, it was a packed Friday night during the busiest season in Scottsdale. Our waiter was woefully inattentive, or so we thought because he seemed to be spending more time downstairs than on the level that all of his tables were on. After speaking to the Manager upon leaving, we were told that their POS system upstairs had gone down, so that the servers had to enter orders from the downstairs systems... It was not well coordinated, and the patrons of the restaurant noticed every little hiccup that was occurring. I understand not wanting people to know that you're having issues with the computer systems, but the sheer lack of communication makes the situation look ten times worse. With regard to the food...it was still amazing. Would I still recommend them? Yes.
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