I have eaten here several times. Food is simple diner food, not over the top but really good and home made quality. A few specialties are really outstanding (e.g. stuffed cabbage). As with any sole proprietorship, diners will experience some unevenness in service and food, but that is to be expected. If consistency (i.e. sameness) is desired, then one would probably be better off at a chain, like Appelbees. My aging mother-in-law particularly likes it since it reminds here of a 50's era mom and pop place.