I came back to visit this location to help my mom with my dad's Chanukah present. The backstory to what is enclosed in the frame is an autographed jersey and some pictures from David Wright. Mr. Wright signed these for us and wished dad well, because he has stage four cancer and it's spreading very fast. My dad wanted to get the items framed as quickly as possible. Knowing that, I took my mom to Michaels, right to the framing department. I was so excited to see that Josh was working that day again. Josh came right over to us, he even remembered me from my last visit. (I blame the unorthodox photos lol!) But he remembered my name and instantly began helping my mom and I create a framed gift that was not only in our budget, but one that met our picky expectations. Josh spent HOURS helping us. He was such a huge help to us during this emotional "frame session". He was courteous, and funny, and just really willing to help. This man needs a promotion or a raise or both. When I got a phone call saying our order pick up date was going to be delayed by 2 weeks, Josh was ON IT! He called me back saying it would be ready on the original pick up date and then even wished my family a Happy Chanukah. As if this man's generosity cannot be overstated enough... when my mom came to pick up the gift, Josh helped her through the entire store and to the car to make sure we got the large frame home safely. Words cannot describe how my dad cherishes that frame. He screamed when he opened it and said it came out better than he had ever imagined. Than you. Everyone who had a hand in it, thank you.