This is one of the worst McD's I've been to (unfortunately closest to my house) and it seems like the reason why is management. In the 5 years I've been going here, I've had many incorrect orders, been overcharged several times, had inconsistent or poorly made food/coffee, been treated rudely when trying to get problems corrected. I've had to wait FOREVER because of understaffing (or maybe they're just that bad). A couple times they asked me to pull ahead at the drive-thru and wait for them to bring my food out to me. Both times it was clear that I had been forgotten, I didn't order much at all and watched for 10+ minutes while people behind me drove off with their food and drink. I actually had to call and remind them I was still waiting! The icing on the cake is I just found out they raised the price of the McWrap from $3.99 to $4.99, the only McD's in the area that has done this. So you know what? I'm done with this location. If I absolutely had to have McD's again, it'll be somewhere else. Whoever owns this franchise needs to get a clue.
One last tip to this location... Try putting an adequate amount of sauce/mayo on stuff so people don't have to order it with extra, which sometimes backfires when you actually get "extra" (better than not enough IMO, but still way too much). Seriously, you want me to come back behind the counter and teach everyone what a "normal" amount of sauce looks like? It's not hard people...