This place is inside the UPitt building. I think that is a library and the bagel shop is on the first floor. There is a line when we were there in the afternoon. There is large seating area that is reasonably well maintained.
We typically like the jalapeno cheddar and chili bagel. But we found a good substitute for that: Asiago bagel with jalapeno smear. If you are close to CMU/UPitt campus and are looking for an Einstein bagel place, I highly recommend this one.