So, I sent an employee over to get us some coffee. Mine ended up tasting terrible. So, I gave them a call and asked what I should do since I couldn't bring it back for hours.
Unbelievable. Ricardo, the supervisor at this location SENT me a replacement coffee!!!! I have never in my life heard of or seen customer service like this. Ricardo is a Starbucks ROCKSTAR!!!
Not only did I get a DELICIOUS, DELIVERED, replacement coffee, but he sent me three little vanilla bean scones!!!
AMAZING! he must be a straight A business major! :D