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  • We lived in Payson and the Pizza Factory there is amazing. This one is exactly the opposite. The owners are absolutely rude. We called and asked to order ahead for dine in because we had two kids with us and were eating after a school concert. I was told they don't allow phone in dine in orders. I asked if I could order pick up and just eat there and after a hold time was put on the phone with a manager. She said if I ordered pick up we could not stay there and eat. I asked her why and she said because the people that were dining there may have ordered and if we Sat down to eat right after arrival the other diners would be mad. She said I could order and she would start it when we arrived. Every time we have been here they are just rude. It is a shame because it would be great to have a good pizza place nearby. We won't be going back.
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