You'll always get a solid sandwich at jimmy johns. The low rating is for the staff because when we walked in they were blasting their music and could hardly hear what we were ordering. I get that there were no customers at the time, but turn down the music and stop talking to your friends hanging out in the store for a second to get a customer's order correct. While they were friendly, they didn't get my order completely correct. Also do I have to ask for my sandwich cut in half? I definitely recommend the jimmys mustard though.