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  • 9/3 Follow up to message below. Thank you Bettina (Pita Jungle Business Manager) for your reply. It is always nice when a business takes the time to read reviews about their establishments. Would you please let me know if the "substitution policy" has indeed changed for children's menu? What steps are taken to ensure foods are fresh? Mold on pita bread would seem to indicate bread is not fresh. I noticed that many posts over the past several weeks seem to be of a similar nature and while each have been responded to; your response to each seems much the same. How often do you visit each restaurant or have "mystery diners" frequent the restaurant? Perhaps this would help you identify more quickly problem areas. Thank you. 9/2 I have been to this Pita Jungle several times and usually have a good experience. Today was different. My grandson loves the children's options; although he does not like the fruit and always in the past we were able to substitute corn for fruit. Not today. We were told there are no more options. When questioned why the change since corn obviously costs less than fruit, the answer was "I don't know, you could contact corporate". The second problem with today was the pita bread. I showed our waitress it had several areas of green mold on it and she took it to one of the guys by the kitchen. We were sitting by the kitchen so I observed him reach into the big bin with pita bread, pulled one out...looked at it, then tossed it in the trash. Obviously another one with mold. They brought another pita bread to the table and this was free of mold. The comment was "sometimes they come out of the oven that way". Now that was something I had never heard before. One of the managers who knew about the mold issue walked by the table and never even stopped to say something. Certainly not a great dining experience and not a great customer experience. Not sure I will return.
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