I tend to stay away from chains. I don't know what had gotten into me. I wanted a steak. I wanted large portions. I wanted $10 spinach artichoke dip. I wanted good service. I wanted GREAT FOOD!
Fortunately I almost got it all. Fortunately. For some reason the proverbial glass was half full last night. If not for our waitress being a complete angel I could have easily lost it.
The meal was pretty much perfect. The main complaint was the inability of the kitchen to put out a medium cooked tri tip. The first one they put out was served rare and well done. Our poor waitress had obviously had to put with these sort of things alot and was visibly shaken. I cannot stress enough how awesome our waitress was and quickly reminded her that we appreciated her efforts.
The second tri tip that came out was rare, Med rare and medium. At this point I said fack it and just enjoyed the rest of my meal.
We then got visit from the manager, a charming gentleman with a shaved head. We were shocked when he revealed to us he was well versed in the lost art of customer service. What a Guy. He understood that his kitchen was stinking up the joint and that we wouldn't be paying a dime for the kitchens mistakes.
Normally I would not make a statement as bold as this but...
Our waitress Jodie and the shaved head gentleman running the joint are directly responsible for earning Claim Jumper a few new customers for life. What a breath of fresh air to be treated like a paying customer. ;)
Thanks Jodie and shaved head dude. You're both bright lights in an otherwise dark night. Stay gold......