What an awesome business! When we walked in, we were invited to help ourselves to a counter with a display of cookies, water, tea (an assortment of different flavors) and coffee. Every employee we encountered did a great job at making us feel welcomed. They allowed us to browse with out hovering over us but if we had questions, someone was always easily accessible. They have a day care (we dont have children so we didn't use it) and interior designers that can assist you at no charge. My husband and I have different styles when it comes to decor, but Lina (one of the interior designers) helped us pick out our furniture and WE ARE SOOOO HAPPY she did! Our friends and family have given us many compliments on our living room. We recommend using Lina to help you. She's fabulous! We ordered our furniture and they told us it would take 2 weeks. 1 week and 6 days later, we received our order and we just love it! Since then, we have ordered more items. The customer service is top notch and we keep going back because they are reliable and they are honest :)