Bike Sauce offers tools and parts for DIY repairs, as well as help from volunteers if you're unsure how to fix it. I wanted to take some accessories off an old bicycle and install it on my new bike, which I was hoping the volunteers would help me with. Unfortunately, I didn't get much help. I had zero knowledge of what I was doing, and when I asked for help I would be brushed off with one step instructions. I was there for over an hour, had barely started on the project, and with no real assistance, I decided to leave. Frustrated, I went home and youtube'd instructional videos. I had the whole project done within 20 minutes.