The worst experience I have ever received from anyone working at a restaurant/drink/tea/coffee store.
1. I walk in to place an order and the lady was on the phone talking and wanted to finish her conversation rather than attend to the only customer in the store.
2. I asked for a slice of lemon with my Lychee Green tea (which in most places is free including that I have received a free slice of lemon in my bubble tea from the same bubble tea chain in the past), she wanted to charge me for a slice of lemon. I did not cause any fuss, knowing I can buy an entire lemon for 60 cents at the local grocery store and it wasn't worth adding a slice of lemon so I did not go with it.
3. The bubble tea I received at the end of my transaction was a warm cup of lychee green tea. It was not cold at all, it had barely any ice and I even told her that the drink is warm and she should add more ice. She eventually added more ice. Collectively, I was not happy with the service.
4. When I stepped out of the store to taste my bubble tea, it tasted like water with lychee syrup. The green tea they use is not good at all and I am not sure if my drink even contained green tea to be honest.
The service and the product was not great at all. I am sorry that I sound so negative, I am usually not like that but I thought to share with the Yelp community that there are better bubble tea places out there. Maybe, this place has better bubble tea options with their fruit slushies but when it comes to green tea I recommend that you do not select anything with green tea from this menu. If you are looking to have a good green tea bubble tea, go to the Green Grotto Tea Rooms and they have good quality tea and will not give you a hard time over a slice of lemon and will give you a cool refreshing bubble tea rather than a lukewarm one.