Amazing hospital!! We came in thru emergency Saturday with my 10 year olds badly broken arm. Everyone we encounter was fast, kind and efficient. We were quickly admitted, given pain medication and had the plan for a solution laid out. I was constantly provided with reassurance and insight on what was being done. Various nurses, doctors and specialists were continually telling us what was happening and what to expect. Everyone was so kind and empathetic to our situation.
We ended up needing to stay the night for surgery and again everything was perfect. The pediatric wing is a lovely place, which I hope to never be again. However, since we had to to be there everyone made the stay as safe and comfortable as possible. The nurses attention, professionalism and kindness was touching. I wish I had written names down. Everyone worked well together and were very attentive.
The surgery area was wonderful as well. Elliot "drove" the bed to the surgery unit. He was relaxed and able to help calm our son on the way to surgery. This department was busy but the nurses did a great job keeping cool and helping to comfort all the patients. Our nurse, Lorraine was wonderful at trying to comfort our son and me. Our surgeon, Dr Grant was amazing! He provided us with the perfect description of what was going to happen. He was reassuring and confident. Dr. Ho was also amazing and made us feel at ease with the anesthesia.
We highly recommend this hospital and pediatrics.