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  • I've been going to LA for 10+ years... I like it for more of the familiar feel I guess. 2 reasons they get 3/5 stars: This location opens at 5:00 am rather than 4:00 am like the one on 55th and Bell. I'm a early bird so for me this is inconvenient. Not to mention, the desk girls wait until exactly 5:00 on the dot, even when 15 of us are standing outside the door at 4:55. The personal training staff is terrible! I'm in customer service and know the good and bad... theirs is very bad. As previously stated, I've been a member for some time now. When I signed up I never wanted to get the "free sessions" or what not. Around new years when they were advertising getting measured, new memberships, etc I figured I should get measured as I've lost weight. The personal training staff supervisor was at the front desk on a Saturday and I nicely asked him if he had a quick minute to do a body comp and measurement on me. He looks over at the front desk girl and says "see if I have a open spot this week, put her in" and walks away... Really? It takes 2 minutes and I'm here. I don't normally come on a Saturday at 10:00.. I told her this and she just said oh well... Ridiculous. Besides that, well maintained facility. Cleaners do a great job. Newer equipment and large variety. I would still recommend, as you're going for the workout not necessarily the customer service.
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