Re-review: I've been several more times since my last review. Today was the best pull I've had anywhere in the last month. So I'm raising my stars to 4. Taste it before you go, but they are proving to be more constant high quality than I originally thought.
Previous review: We've been here 5x. The first two were wonderful and we were excited that we had found a good roaster relatively near us. Then we had an experience where the barrista added sugar to both our lattes without our asking for it. We didn't taste them before we drove off and were stuck with 2 undrinkable lattes. I could not find a phone number on their site so I wrote an email. The company refunded our money with kindness and little hassle. We returned and ordered 2 lattes again, this morning. They were so sour we couldn't drink them again. It's got to be a really bad pull to make whole milk taste this bad. So there we are. It's a hit or miss game here. My best advice is to taste it before leaving. Clearly it depends entirely on who is pulling the shots.