The service department opens at 7am. I arrived at 630am and was 3rd in line. I was told it would be done by 8:15.. It's 920 and I'm still waiting. Nobody has even come to talk to me.
It's like this even when I've made an appointment... HOURS of waiting.. I waited over 4 hours for a tie once...
Now that my oil change package has run out, I won't be returning. They need to hire more people or do something to improve the customer service before I will return.