I've been to the Burntwood in Rocky River a few times, but this was my first time at the Chagrin Falls location. I was pleased with the experience! We didn't have to wait for a table, despite it being quite busy with whatever city-wide celebration was happening in the town. Waitress was very attentive and we received our food and drinks in an appropriate amount of time. I got a veggie burger that, despite falling apart all over my plate (that's why they make forks), was fantastic. Person I was with got asiago-crusted chicken, which looked absolutely delicious. He ate all of it, so I'm assuming it was. They have a good beer and drink selection, and I was able to get my favorite Bell's Oberon. I was very satisfied with my experience here! Definitely recommend.