Disappointment would be an understatement. My first experience to BATHHOUSE SPA last week was for an early birthday celebration. My friends and I booked a room at the Mandalay Bay and originally had plans on visiting Spa Mandalay but to our surprise the spa was down for renovations so there was a sign in front of the door directing all guest to head over to the sister property Delano. I was a bit skeptical at first but thought to myself.. What the hell... It's at a luxury hotel and a spa is a spa so it should be just as nice.
Upon arriving at the counter I was greeted by one of the spa front desk employee's and briefly explained to her that it was my first time and that I ended up here by default because of Mandalay's spa being closed. She explained to me that the day pass would be the normal $30 as it would've been at Mandalay and that they too have a very nice spa. They have an electronic combination locker so she had to in detail explain about how the locker works and all that jazz.
Now from the looks of everything as I headed on down the hall to the men's locker room the décor was elegant and the ambiance of course was relaxing. When I walked in there were no spa attendants to greet me show me to my locker or let alone just around the vicinity. I found this to be a bit odd and not very guest friendly especially compared to Spa Mandalay where as soon as you walk in you have plenty attendants ready to be of some assistance.
The downside to this spa locker room is that the locker area is so SMALL! You literally are smushed in with the next guest and makes changing uncomfortable. The locker I had randomly locked up a few times and went into "security mode" which I ended up later finding out from one of the spa attendants that the lockers ranging from 60-80 all have issues and that management has been made aware of this but nothing has changed. Interesting....
On a smaller scale, this spa will get the job done if you just want to relax but don't try on a busy day. The seating area out by the pools only have about 4 chairs so good luck with snagging one to lounge out on because they were all occupied the entire time I was there which was really annoying. 2 pools.. One big hot tub and 1 cold plunge. That's as good as it gets. I don't know I guess I'm just really spoiled with Spa Mandalay because this spa was depressing. The steam room fits about maybe 4 people and on this particular day I decided to come relax, they were out of the eucalyptus oil smh go figure.. the dry sauna is like a closet and they have about 4-5 showers available lol. $30 down the drain but I can honestly say that in my opinion it wasn't worth it.