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http://www.openvoc.eu/poi#funnyReviews
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  • Where do I start? Been there 2 times and both times were not good. First time we went was right after they first opened. There were 2 of us and we seated in a tiny table against a brick wall...not the most likeable spot. We waited quite a while for a waiter to come to our table. Funny, cause there were about 6 waiters and helpers standing on the side chatting and not helping anyone. Finally, a waiter came over and took out order: 2 ice teas and a medium pepperoni pizza...pretty simple. We received the drinks right away and after a bit of a wait, we received a plain cheese pizza. We told the person who delivered the pizza (it wasn't the waiter) that it was the wrong one. He said he would find our waiter and take care of it...10min later...the manager happened to stop by and we told her what happened. She apologized and said she could make a new one, but it would take another 15-20 minutes more. We decided to just eat the pizza we had instead of waiting. She didn't even "comp" the pizza for the screw up. We never saw our waiter until we got the bill, we had to ask another waiter to refill our drinks and get our waiter...HORRIBLE SERVICE. The pizza was ok, but definitely not worth the $$. NYPD, Streets of NY, or Barro's pizza was better. I wrote an email to the manager after I got home about the lousy service. Didn't hear back from her for 4 days and I get this "canned" response letter that they said to bring in a small group of friends and they would make sure it was better service...blah blah blah. Should have fixed the problem where we were there. Decided to try it again (had a coupon): 2nd time was for takeout...another simple order: 2 topping large pizza. Ordered it over the phone, got there right it was supposed to be ready and waited 10 minutes for a manager to approve the coupon cause the waiter had to get manager approval. Got home and the pizza was a greasy mess underneath...was real nasty. The grease was leaking through the box. The dough was soggy and not good. Called to speak to the manager, and was put on hold. After a while on hold, I gave up and wrote the manager an email about the problem...3 days later no response. Send the email the company president...no response for either. I guess they really don't care. ....they'll be out of business soon if they keep this up.
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