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  • Booked Bottle Service at the Foundation Room with Wes. I had issues with the evening. I emailed him letting them know just how unhappy I was. I received several phone calls and emails from Jeff, the co-owner of the company and due to human error my contact phone number was not correct, which is the main reason they had problems calling me between 7 and 8pm. Jeff went out of his way to resolve my issues and we will definitely use Red Carpet VIP when we visit Vegas again in February. As a Customer Service Manager, It isn't always about the money but the service we provide, which is exactly what Jeff said to me and I agree! So thank you so much for reaching out to me to resolve my concerns.
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