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| - 131 Main. Where do I start? It's New Years Eve. I call to make a rez...late I know. Of course 131 is completely booked! Totally understand and was expecting them to be. I'm so excited for them to be re-opened! I considered myself to be a "regular" at this place. Nothing on the menu that I don't love! Anyway, it's New Years Eve around 7pm my friends are in from out of town and actually beat me to the restaurant. So, I told them to put our name on the list because I couldn't make a rez earlier. I knew I was running late and it was too late for me to call ahead since they were already there. I get there about 30 mins after speaking with my friends. They were told about 45 miutes for the wait. This was close to 8 o'clock. Of course when I get there the waiting area is full of people, so we continue to wait. Names are being called, people from the bar are being seated, and we continue to wait. More names are called...more names are called...and more names are called. There were two women calling names for guests. One walked around calling names to make sure all guests are seated. We must have gone to speak with one of the two women at least three times. Once we were told our table was being cleared. The next time "about 20 more minutes". It's about 9:30pm at this time and the waiting area is almost clear. By now I'm completely embarassed for having out of town guests come to the restaurant that I have suggested and we're waiting this long. So, the last time that we check with the women working the books, they tell us some other group took our table. Imagine our suprise. We never heard our name called. No one walked around looking for us. I would assume that when you're going to "steal" someone else's table, you might wait to see if they're still in the restaurant at least. Or wait till the name is called a few times. We could clearly see our name in the book with a time next to it. Of course I wanted to take my friends somewhere else, knowing it would be just as crowded. The waiting area is completely clear, it's 10 o'clock and we're just being seated. 131 closes at 10pm. Talk about pissed. 131 should praise George, who I'm assuming is a GM. He offered us a bottle of champagne for our troubles. Then our first waitress comes over and suggest that we get a "half-priced bottle of wine". Excusse me?! George came back with the champagne and everything was okay for the moment. A different waitor came back and we ordered our two free apps. Skillet cornbread and the crab dip. Both very good. Another waitress comes to take our order. I happen to adore the fries here, so I order some as I always did. Waitress: "we're out of fries". Okay. I procede to order the scallops that I saw on the online menu. No scallops. One of my guests orders the roasted chicken. Waitress: "we're out of chicken". I'm distraught and pissed all over again. We order. George comes back to check on us (who is very entertaining), so I let him know that they are out of a few things. He says they're not. A young lady at the table next to us has a plate of fries. she couldn't have possibly bought the very last frie in the restaurant. George says the owner was there and the fries they had were too thick and he didn't want to serve them. We ended up with 4 orders of fries and they were all skinny like they are normally. Whats the problem? I know waitresses and waitors don't cook the food. What was wrong with double checking to make sure? She didn't have to go back there and cook. George also lets my friend know they have chicken, which our waitress also said they were out of. All I can say is thank you George for your great service. Everyone else needs to get it together. There's no way we were going to believe that "some other group stole your table" story. Please! I think thats called nonfeasance. I love this place. George, and George only, will make me a repeat customer after that.
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