Check your order before you leave, especially if you order a salad that is supposed to have chicken on it. I used the drive thru and my chicken had no salad. I contacted the store and they offered to comp me if I printed out the email and asked for the manager. That sounds like a recipe for getting my food spit in. I was hoping for a gift card in the amount of the salad, that way I wouldn't stick out as a person with a complaint. But since they are a franchise, they don't seem to have that option. Also, the salads got so tiny? There is better value elsewhere. I would still stop for coffee in a pinch, but even that's pushing it. For $8.99, I can buy a couple tubs of Buckeye Lettuce from Buehlers and make myself a much bigger salad.