As a member of the YMCA and also the Gold's Gym at the Epicentre, I have experienced the good, bad, and ugly of both. I joined Gold's a few months ago at the request of a colleague who needed a workout partner, and I have been underwhelmed with the overall experience.
Pros:
- Great location
- Great selection of equipment
- Pretty good hours
- Parking validation
Cons:
- Demeanor of management is arrogant, and they couldn't care less about providing great service
- Lack of value for membership cost
- If an amenity is out of order, it takes FOREVER to be fixed. The steam room has been out of order for the past 2 months
- Extremely small, and limited, locker space. Full sized lockers are only available at extra monthly costs, and there are literally only 2 rows of half size lockers in a very small space.
- No swimming pool, basketball court
- Exercise groups/classes rarely start on time and the instructors could be better