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  • Dr Reynolds is an ok physician, and helped with my month long migraine with nerve blocks and that was great! So grateful for that! That unfortunately is where the praise ends. He's a nice enough guy, but it was very disconcerting to call and have a medication change, then at my appointment he had no knowledge of the change. Patient notes?? Did an assistant make the change without his knowledge? No idea. Trying to get a change or if you have any concerns is impossible at this office. I've had to leave upwards of 3 messages to get a response, as I'm suffering from horrible side effects. I may be a difficult patient in terms of not liking medications with bad side effects and refusing to take them, but don't just dismiss my concerns. I haven't had a migraine since the month long one, I don't need oodles of pills. Lastly, the $50 for missed appointments pisses me off. Thankfully I wasn't charged when I was up all night with a stomach virus and had to cancel last minute, but the person I talked to was sure rude about it. I really didn't think you'd want me in your office throwing up! Unfortunately I got scheduled an emergency work meeting during my appointment and had to cancel, but the phones closes at 4pm even though the office closes at 5pm so I had to wait until the morning of my apt (Monday) to cancel. Waiting on that $50 charge I won't pay.
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