I had an absolutely fantastic experience! This is one place you have to make a staple family outing at least once in a while. There is tons of selection of food, moderately priced, good portions. From pizza to burgers to fresh Mediterranean food (predominantly arab). We had one whole grilled chicken($17) with rice - it was a massive plate and more than enough for 2-3. One small pizza can feed two kids ($6) and the fries and crispy and thick! The burger was also sizeable and fresh.
The food tastes great, but don't expect it to come right away - service is a bit slow but that could be because they only have one or two girls even at an incredibly busy time period. We went Sunday afternoon and it was rammed and wait times.
Patience is needed and it's pretty much self serve if u want to get things fast. But with the kids preoccupied and out of my face, I don't mind hanging around and waiting 10 minutes more for food. The desert I'd skip - husband said ice wasn't at all quality, or tasted like anything.
The seating areas are great, spacious and super comfortable. The play area will keep the kids preoccupied and it's supervised, so the adults can grab a tea and relax. There is a charge for the play area ( not that big a fan of that - but it's nominal $3). I honestly just liked being able to take them somewhere other than McDonalds where they could have an indoor playground and eat something remotely healthy.
I know some may find the decor a bit overdone - but for a family kid loving environment it's great! I love the fact that there is some bedouin print material used for the ceiling that gave it a nice feel. My kids were head over heels! Definitely will be going there again !