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  • Was expecting a better experience. The place is gorgeous when you walk in. Smells clean, looks clean and the decor is very royal. My issue was with the machines and service. First time here so we sat at a Roulette table and asked to get a players card. The dealer was great, the guy helping my fiancĂ© get his card was friendly but the lady helping me wasn't very friendly and a little brash. Oh well, I brushed it off. Then we go to the slot machines. The vouchers that printed from the machines weren't being accepted by other machines. You had to go around and try a few machines before it would be accepted. After a while we figured it wasn't worth the headache and couldn't find a cocktail waitress to save our life so we decided to cash out. Well, the redemption machine didn't accept the voucher either. We were told by a an attendant walking by that we'd have to go to the cashier to cash out. What a pain. Well, we went to the cashier and the line was long at 1am on a weekday. When we finally made our way to a available cashier and told her the issue she said "oh the machines do that all the time". That's it. No sorry. No "we're working on fixing it". Just a it is what it is statement. I'll pass on this place in the future. At least I can say I've been once.
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