I've been here 4 times and finally saying no more after my last cut and color by Sone, who claims is the owner and has been "doing hair" for 17 years but obviously hasn't taken any additional education for modern hair coloring in those 17 years. She did take me to blonde from natural brown in 1 visit and gave me a good blunt bob cut... so I kept going back to her, but this last time when I was growing out the blonde and had my out of town sis blend my new growth a couple months ago, I showed her a picture with barely any blonde at the bottom, very minimal balyage and it came out with the streakiest highlights... luckily I was able to correct myself and didn't have to spend extra money for now but I will not be returning. I still have 4/5 stars because the salon is clean and everyone is friendly to me.