| rev:text
| - Keep in mind I've never hired a maid service before. Perhaps the shear outlay of $50/hour (on discount) colored my perception of how fast, hard, and good the work should be. I'll also start by saying that as my mother is visiting in less than a week, the house was already in pretty good shape in terms of cleanliness prior to the team's arrival.
Up front, their scheduling was a nightmare, because they are not responsive to phone calls, and they give you a 2 hour 'arrival' window for a 2 hour cleaning session. And then, after I had left work early to be home in time, they were hours and hours late. And they warned me that they'd be late, but when I called to follow up, nobody answered the phone.
However, I have to say I'm more disappointed in the amount of work accomplished. We paid for two able bodied (and English speaking, for what that's worth) cleaners for two hours, in that time they accomplished:
* sweeping (read: vacuuming) and mopping the downstairs tile and laminate (approx 600 sq ft)
* wiping down our four appliances and sink
* vacuuming our stairs with dog hair removed. Also, I had thoroughly vacuumed the stairs the previous week after we brought our Christmas tree upstairs.
* Spot clean 20 or so linear feet of exposed baseboards in the great room and possibly the 30 or so linear feet in the master bedroom (hard to say, still dusty).
The list is far too long to state the items they didn't get to. They had sent us a list of 15 items to prioritize, and while we didn't expect them to get through the whole list, we did expect more than the little that was done. The company advertises 500 to 1000 square feet per hour per girl, but this is how it broke down: The younger girl took 45 minutes to vacuum (not mop) the 500 square feet (plus stairs), and then disappeared upstairs and spent the last 75 minutes on the baseboards. While she was up there I assumed she was also working on hand dusting or one of the bathrooms, but no. The supervisor spent 30 minutes on the two bathroom floors, and then the last 90 minutes mopping the 500 square feet and wiping down the four appliances.
Perhaps the most insulting part was the constant reprise of "Oh, I won't lie, I'm tired" -You clean houses for a living, of course you're tired!! But, I assume you know what type of work you signed up for, and it certainly isn't my fault that our NOON appointment time got delayed until 4:30 in the afternoon. Would the quality/quantity of work have been better if we had been the first house of the day? Who knows.
While we value quality over quantity, the quality of the work does not reflect four man-hours. After this experience I don't have a single room in the house that is 'clean' to my wife's standards. This means that despite paying someone to do the work for us, we need to come home every evening to clean for the next three nights (in addition to the tidying up we've been doing for the past few weeks).
I just wish I had been able to post this before their Groupon deal closed so that more people could stay away from this team of slowpokes. But Groupon may cancel your certificate if you haven't scheduled them yet.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)