We've been in three times now and love our groomer, Tanja! Our little one gets anxious and has had bad experiences in the past but has done really well here. I like that they keep you with the same person so that they can form a relationship with your pet. Tanja is very sweet and pays great attention to detail, always adding finishing touches like bows and bandanas. This time she even gave our pup bows with leaves for fall . Pre-booking appointments and email reminders keep us on track and well-groomed.