I transferred care to Dr. Jaacks because she came highly recommended. She seems pretty nice, very competent. I'm not a fan of the office, I can see how patients would feel like herded cattle. I also had a HUGE problem scheduling appointments and think that maybe Dr. Jaacks is a little over full. I left my other office because the office staff was rude, this office isn't much better... Not as bad, but still makes for a generally unpleasant visit every time I go.