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  • Made an appointment here because it's one of the few mechanics that are open on the weekends with great reviews. I needed my car looked at ASAP because the check engine light was on for quite some time and Autozone said that I needed to take it into a mechanic. While making the appointment, my dad was told that I could drop the car off anytime before noon on Saturday and that they would look at it on Monday. On Saturday, I arrived right before 11:30AM and the doors were locked. The gate to the back where the cars are were opened so I went back there to see if I could find anyone. The 1 person working there said that he was the only one there that day and that they closed at noon. I kindly told him that it was only 11:30AM and that I was told that I could bring in my car then because I had an appointment to have it looked at on Monday. He took my info down and off I went. On Monday my dad called around 1PM because we hadn't heard anything and was then told that my car would be looked at right after lunch. At 5:30PM we still had not heard anything so we called again to see what was up. We were told that the mechanic had looked at it but would have to call us tomorrow to let us know what was wrong... um okay. Tuesday rolls around and they informed us that they were going to take my car out for a drive to see if they could figure out what was wrong. After figuring out what needed replacing, they were able to get it fixed and ready to be picked up before EOD. I'm glad that they figured out what was wrong and was able to fix it quickly, so props to that. Overall, we weren't too happy with the lack of customer service and communication in the beginning. I had to pay for 2 extra days for a car rental too because of this. Moral of the story: next time I'll figure out a way to take my car to my usual mechanic.
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