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| - We took the mini Hoover dam tour, and it was excellent. My only complaints were the pick-up process: our hotel was picked up first so we rode around for quite awhile picking up other passengers. And then, we went to their facility where they unload you off the bus, listen to a sales pitch which tries to get you to upgrade to a pricier package, get tickets, and load you back on the bus. It's a waste of time, there's no reason the driver can't give you the tickets as you board.
However! That said, I would definitely do this tour again. The bus was very comfortable, with reclining seats and a bathroom on-board. Our driver was friendly and informative, and he even worked in a trip to the famous Las Vegas sign for photo ops! This was great, as we were in a hotel on the Strip and definitely would not have made it out to the sign during our stay. He also took us to a really beautiful Lake Mead overlook on the way back for even more photos. These bonus side-trips were thoughtful and much appreciated.
We didn't have as much time as I would have liked at the Hoover Dam itself, but we were there on a holiday and there were lots of visitors so we spent a lot of time in line waiting for the tour to begin. The Hoover Dam employees kept saying it's never this busy, so this wasn't something we could have predicted. We saw the movie, went on a short tour, and then had about 20 minutes to walk around, take pictures, etc. If you want more time on-site I would suggest going on longer tour.
So above I mentioned a sales pitch to get you to upgrade to a pricier package. By pricier, I mean like $95 more each person for a helicopter tour of the Dam. This sounded amazing but not something I had the cash for, so I stuck with the standard tour. But my incredibly generous aunt and uncle decided to pay for our entire family to go on the helicopter tour! This was decided once we had re-boarded the bus and were on our way to the Dam. My aunt called the office and asked if it was too late to add some extra upgrades. The Gray Lines people had to scramble a bit to contact the (separate company) helicopter people, but they got it all worked out for us over the phone. Great customer service. The bus dropped us off at the airport where we went on an incredible helicopter tour, then we caught a ride back to our hotel. Great day, by far my favorite experience in Vegas.
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