I thought I would give these guys a second chance...BIG mistake. After being quoted a lead time of 4 weeks, I patiently waited. And waited. And waited. After 6 weeks I called and was assured someone would call me back. Again, nothing. After SEVEN weeks I called again and was told I would need to wait another "few weeks".
So amazingly their estimate of 4 weeks is actually 10-12 weeks.
We're they apologetic? Not even slightly...
I gave this company a second chance thinking maybe I was overly critical of their customer service. I won't make the mistake a third time.
Bottom line -- this might be one of the worst businesses I've dealt with. Ever.
And like my first experience, I'm sure they will take the cowardly way out by not even bothering to apologize after the fact or even address this review. Pathetic.