| rev:text
| - WTF? Let me start by saying that I understand every restaurant has a bad day, but c'mon.
Last night a group of coworkers gathered to celebrate a birthday here. We walked in blindly after having tried to call numerous times throughout the day to give heads up that a party of 20+ would be arriving around 7. Each call attempt went unanswered. This should've been our 1st clue. As 1st to arrive from our group, I told the ever unenthusiastic hostess that we'd need a table for 20. Prior to arrival, I thought this would surely be a hiccup to pull off on a Sat night in thriving NoDa. However, to my surprise, the place was near empty. The hostess greets me w/, "We are out of food. We have no wings, no veggies, no apps, and can only do cheese or pepperoni pizza. Still wanna eat here?" I'll pause for you to process that just as I had to...
I can only imagine the look on my face. I tell her 20 people are en route, so the likelihood of us being able to collectively pick up and move elsewhere is slim. I thought to myself, "Well, at least they have alcohol!"
The hostess asks if I want to speak to a mgr. I reiterated that it is what it is and we're celebrating a b-day. There's no turning back. A few min later the mgr shows up w/the same story and asks if I still want to be seated. Yes, for the 3rd time, I still want to be seated. They disappear for almost 10 min trying to put some tables together. In the meantime 3 smaller groups come in and are all huddled around the door waiting for the hostess who is off in never never land. She returns to take me to my table and in no way acknowledges the other people waiting. As I'm escorted back, someone emerges from the kitchen w/a Kitchen Closed sign to tape to the door. What. Is. Happening?
Once seated I'm greeted by a server who reassures me that they do in fact have more than just cheese and pepperoni. She explains that they are out of a lot, and says that it was just a busy day for them, but she's happy to talk through what they do have. She disappears. I eventually flag her down to order a beer and see that other members of my party have arrived. They've made a stop at the bar for drinks. They attempt to order Fireball.
Bartender: We're all out of Fireball.
Coworker: Okay, so how about some Jamison?
BT: We're all out of Jamison too.
CW: Who does your bar order? Do you realize it's a Sat night in NoDa?
BT: *blank stare*
It only gets better. As the rest of the group assembles, the waitress is ghost. People keep going to the bar for drinks, or at least what they have of them, and everyone starts the night off w/simple chatter and warm b-day wishes for the guest of honor. Eventually our server emerges and starts to get a round of drinks, though most people already have them from the bar. I order a 2nd beer. She disappears. When she returns w/my beer and a few other drinks at least 15 min later, she starts asking about app needs. Fried raviolis, 2 orders of knots, and 2 orders of friend pickles are placed. Another 25 min pass before we're served knots w/a cold doughy center and some fried ravioli. Only then are we informed they are out of pickles. The waitress asks the b-day girl, seated next to me, what she would like to do about her pickle order. The b-day girl replies, "cancel them." WTH other option was there?
Just like that our server's gone again. She'd previously informed us that we were her only table. We all can't help but to wonder WTH she is doing since she's clearly not attending to us. By then, my boss has started barking orders at the bar tenders and is at one point behind the bar herself. The mgr's made no appearance at the table to apologize for the circumstances and things are complete chaos for 20+ hungry people. Our group had grown to 27; more than anticipated. When we eventually get to order, the mgr comes out to help since the waitress is overwhelmed from having done nothing at all thus far. He fails to identify himself as the mgr and only I know him as such from our earlier interaction.
More time passes by. Now after 9, 2 hrs in and food comes out for 1/2 the table. I'm amongst the 1/2 w/food, yet have no food. I think nothing of it and just assume mine will be coming out w/the others'. Eventually their food comes. The waitress has cleared my empty beer glasses. I flag her down to and ask why I have no food and no drink? She says my food came out and someone else must've eaten it. Not the case. She reappears and apologizes saying I'll get a LG instead of SM pizza. "Yes, because I can eat a LG." Her reply? "Good." OMG!
Why didn't someone just go buy supplies at the Teeter? You saw you were running low. Don't get me started on the check fiasco. I'm too close to the character limit to go on, but this entire evening was a total bust. The only good part was the laughter amongst my great work peers. Revolution should be ashamed. We, sadly, only had cheese, pepp, and bacon pizzas, despite the appealing menu. The cheese pizza wasn't even cooked. Fail.
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