All great experiences here! Of course I wish my dog didn't have epilepsy and that we didn't need to come here but I can honestly say I look forward to our annual check ups! My dog Totoro is a patient of Dr. Knowles and I can't say enough about her! The whole staff is great and when I call to refill a prescription or call in a seizure everyone seems to genuinely care about my dogs well being and they get back to me promptly. I'm always greeted with a smile and my dog is always greeted by name. Dr. Knowles is honest, accommodating, and patient with my very special dog and has helped us tremendously on our journey through epilepsy!