All I wanted to do was to cancel my contract as I'm moving out of state. My tenants on my house and I didn't agree on the alarm system. I want this alarm system out and be done with CRS. Called CRS Services and got put on hold. Someone picks up and confused to why I was on hold. Well, explained my situation again.
Adam (who I spoke to was very pleasant). He explained to me that I would have to pay out the remaining of my contract. This means my contract is 2 more years therefore, I would have to pay the remaining monthly of that 2 years. I was like, whatever I'll eat this up for the next year until I sell my house.
Adam tells me that he'll talk to his supervisor and see what he can do. He told me he'll call me back within 20 mins. Welp, that didn't happen. Called me back 4 hours later. Adam said they can't do anything but the best they could do is to give me a $100 Starbucks Gift card if I write a good review about them.
Hahahaha. TOO LATE! See previous review. Already reported them to Yelp about the whole $100 gift card thing. Bottom line: go elsewhere for your alarm system.