been to a few el pollo loco location by far this was the worst place I ever been. bad experience from supervisor , customer service does not apply to this location, tried to request a different chicken due chicken was dry & burnt . supervisor said that is new it just came from this side of the grill. she said that that is not dry . got home food was dry n burnt. this is the last time will be going to this place, rather drive farther to get a better service & better treatment as a loyal customer.