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  • Odd that many of these bad reviews for Old West Builders are associated with home warranty companies. Mine certainly is. I hope Old West Builders is getting compensated well from the home warranty companies for ensuring home owners claims are denied or poorly serviced because they can't possibly be getting any work from a well informed home owner! My AC unit went out while I was out of town and a friend went over to check it out and determined there was nothing obviously wrong, i.e. breakers working and the unit didn't have debris in it. The friend turned it off and left it open so the repair company wouldn't have to re-open it. When Old West Builders arrived the next day, they reported to the home warranty company, Old Republic, that the AC unit had been tampered with. Subsequently, Old Republic decline the claim, which would have been a $3K compressor replacement. It appears there is no recourse and now I have to replace it myself. If Old West Builders is assigned to your claim by your home warranty company, immediately decline it and ask for another provider!
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