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| - I've been to Fire Kirin on two different occasions. I agree with Carol K - the place serves 'Asian' food with no distinct identity. But that is not even the biggest problem with this place.
The funny thing is, both times it came recommended by my coworkers of Chinese and Malaysian descent. The first time I went, I ordered the Kung pao chicken. Pretty good, pretty unoffensive, pretty Western dish. I would give it 3 stars.
The second time, I went with a Chinese coworker who expertly asked for the Chinese menu, and lo and behold the waitress brought over a separate menu. We ordered a bunch of dishes to share, and once again, they were pretty good. The fish hot pot was better than others.Still a 3 stars in my book at that point though, because one waitress was serving up 5 or 6 tables during lunch hour so service was extremely slow. We needed more rice and we had to wait for 10 minutes before the waitress saw us waving our arms frantically.
What brings this down to 2 stars is that near the end of my meal, I noticed a small hair on my plate. When the waitress finally came over, I politely showed it to her and asked her to "just let the chef or staff know, because I am done my meal now anyway." She glanced at it and flipped off my comment with a "Well, the chef is bald." I was surprised at her nonchalant behaviour and told her it was clearly not mine, because the short stubby black hair on the plate does not match my long hair. She just took the plate away saying she will let the kitchen know anyway, and sounded really annoyed that I pointed this out.
Did she apologize? No. Did she do anything at all to end the experience on a better note for me? No. Absolutely nothing. She gave us the bill, and went about her business.
I'm sorry Fire Kirin, but I dont think your food is THAT exquisite or one of a kind that I will be back despite this. Even if you DO have terrific food, in this day and age with so much competition, you need to train your staff better. I GET it that she may have been busy and overworked, but that is no excuse for flipping off a concern that the customer has, regarding something that was messed up in YOUR kitchen.
Bad form.
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