I had an appointment for an estimate. I got an email confirmation from Asaf (sam) the evening before he was supposed to come -
Hi XXXXXX.
Just wanted to confirm our estimate for tomorrow between 9-10am.
I took another day off (they missed a day last week, but i gave them a second shot) to be home for this and he DIDN'T SHOW UP, DIDN'T CALL, AND DIDN'T EMAIL to let me know he wasn't coming.
I think this is totally F@*ked up, making me waste 2 work days to wait for them. I choose them and gave the second chance because of reviews here on Yelp, but i am wondering if they placed those reviews themselves to look good.
I wanted to go with a local company, but now i guess i am stuck with ADT or Vivint