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| - I was dreading having to take my car into a body repair shop, and Lou's was the second place I visited to get a repair quote.
Jerry, who assessed the damage on my car did a throurough job, and explained everything that could possibly need to be fixed, as well as things I didn't know about my car. He took his time, and even took pictures of the damage to my vehicle, all of which the first place I went to, did not do. He was polite and friendly, as was the other staff, and he had my quote to me hours later.
Although it was higher then the other place, I feel it was a more accurate accessment. I dropped my car off, and the whole process was completely painless. Every one I dealt with was friendly and answered all of my questions. I didn't get the impression that this establishment is shady at all (again like th eother place) but a honestly run business, and would definitely come back to Lou's if I needed any work done again - at the same time, I hope it's not needed!
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