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  • This review for the pharmacy. I think there are a few stand-out employees there but as a whole, they are terrible. I have several prescriptions that have co-pay assistance. After repeated issues with having them run the script through my insurance first and the co-pay assistance second, they finally told me that I would have to call every single time I filled one of those scripts and have them manually run it through the co-pay assistance. This was unacceptable so I moved all of my regular scripts to an independent pharmacy (Valley of the Sun Pharmacy) and my experience there has been stellar. I've continued to fill one-off scripts there for convenience sake but service has still been terrible. On Monday, I picked up two scripts. They had run one through my insurance but not the other. (WHY????). Yesterday, I picked up two scripts and they had run NEITHER of them through my insurance. This morning, I had to pick up something else and I stood there visibly and passive aggressively jangling my keys while employees bustled behind the counter, helped drive through customers and did everything but look to see if a customer was waiting. I've also had several interactions with a pharm tech who was grossly inappropriate. *reading the name of the medication* "What's this for?" INAPPROPRIATE. "Wow, you have really good insurance. What does that cost per month?" INAPPROPRIATE. "This medication is for _____. Is that what you take it for? Does that help you?" INAPPROPRIATE. After the most recent experiences, I think I might drive the half mile down the road to Albertson's. Ridiculous.
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