This is my second time ever getting lashes in life (first time was with Beyond Beauty which had my lashes looking like a broom). I'm not an experienced lasher so I went into the appointment not really having a clue. I only had pictures of how I wanted my lashes to look. Hanna was patient and explained to me the differences between each option and helped me figure out the look I was going after. She really listened as I confusingly explained my desired look, and said she'll take care of me. The whole experience was easy, relaxing, and painless. I was so comfy in her chair I caught myself snoring! When she was done and handed me the mirror, I was shocked at how good my lashes looked. Somehow she was able to nail my entire desired look with extremely unclear instructions from me. My man (who requested I get my lashes done) was pleased with the outcome and I honestly can't see myself going to anyone else