Maybe it's the price that turns off most of the reviewers, but personally, of all the over-priced restaurants in Madison, I dig Tutto Pasta. Every time I came there, my food was always piping hot, freshly made and the pasta was al dente. I also enjoyed their bread and the service was pretty good for the most part (slow at times though). They also custom-made a dish for me a couple times and I've been pretty impressed with their soups (which don't seem canned in my opinion).
As I said, the place is pricey, but it's a good restaurant overall. In regards to the "canned" reviews, try a place like Porta Bella (couple blocks on Frances St) or Buca di Beppo (in Milwaukee) instead as the canned taste is more obvious in those places.