Based on a tip from someone else, I was anxious to try this place. Unfortunately, I was extremely disappointed There were several large groups that arrived before me. I had to wait literally 30 minutes for my food. My server was nice and apologized several times for the delay. When my steak tacos came, they were dry. Luckily, my server Joanne, checked back with me fairly quickly and offered to change my order for something else. Luckily the replacement order came very quickly. Joanne chatted with me briefly when I finished my meal. I would have liked to see a discount (or even a dessert on the house) placed on my final bill for my inconvenience. A while back, I went to Red Robin and my burger was overcooked. Not only did the manager come over and offer me a soup while I waited for a replacement, she took the burger charge off the bill without me asking. This is the service that I come to expect. I'm not sure if I will return to Leticia's again. I've been to Michocan Gourmet Mexican restaurant twice and both times, I've gone the food and service was excellent.