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| - I haven't written a review in a while because most of my experiences have been on par with what most other yelpers have said about restaurants I have visited. Nothing I read on yelp could have prepared me for my experience last night at Alchemy N' Ale "gastropub."
I will try to be brief:
Every table that was seated around us, 6 different groups mind you, had one problem or another with service. One table in particular stands out: they had been there for about 40 minutes and had only received drinks and no one had checked on them in that amount of time. When a busboy/manager tried to pick up their silverware they informed him they had not eaten yet. 10-15 minutes later the server came over and asked if she could get them anything else or if they were ready for their bill. They informed her they had not eaten yet. They were comped drinks, but when their food came out, it was the wrong dish. It wasn't even busy, not that it matters, since every table seemed to have a problem. I am not attempting to speak for other groups, I can only comment on what I saw them go through.
They may have been pleased with their experience, but it made me uncomfortable watching all these mistakes go on around us with the manager clearly having no interest in fixing it. I got the pasta special which was underwhelming but not dreadful. My girlfriend got the burger ($14!!!!) and had to drench it in ketchup to make it a decent sandwich. If I am paying $14 for a burger I expect it to be phenomenal. An $8 plain burger at BRGR puts this burger to shame.
Our server brought the bill and I inserted my card....and I waited...and waited....and waited... She spent 15 minutes at the bar talking to what looked like 2 managers. I walked it up to her and she said "thank you" as if nothing was wrong. I went back to my seat... and I waited....and waited...and waited. I looked around and guess what, she was talking to them again. Finally she brought it back to me. I left the smallest tip I have in my life, and we got out of dodge as quickly as possible.
Also, they are pushy. They keep bringing drinks that you have not ordered and expect you to pay for them.
Also, the tables suck. The two tops don't allow you to put your legs underneath the table. You kind of have to straddle with one leg in and one out. The four tops also do not allow two people to sit together on the side with chairs unless the chairs are touching. Really awkward.
Just don't go here. Seriously. If you want a gastropub, go to Meat & Potatoes. James Street on the North Side is also a much, much better option than A n' A. There are so many good places in Pittsburgh to eat that it makes me sad that people waste their time here.
When I left A n' A I did the only thing I could to take my mind off the experience. I drove straight to Tamari and enjoyed incredible cocktails and great sushi.
In the survey when it asks if there is waiter service I am putting no, because yes seems like an overstatement.
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